If you have questions about our practice, you can read through our frequently asked questions below. If you do not see the information you need here, please call us at 972-717-0077 so we can answer your questions.
Whom do I contact in the event of a dental emergency?
Please call our office at 972-717-0077 and leave your name, telephone number and a brief description of the dental emergency. Dr. Erickson will promptly return your call.
What makes you different than any other dental practice I can visit?
We like to think that our care for you as a patient as well as the quality of our dentistry sets us apart. Your comfort and concern is our number one priority, and we're not happy unless you're happy.
Do you accept referrals?
Yes, we love new patients! Our practice has grown exclusively through the referrals and kind words of our patients. Your referral is the highest compliment that you can give our practice. We welcome your referrals and will always strive to accommodate the needs of your friends and family.
Do you accept my insurance plan?
Yes, you can certainly use your traditional or PPO insurance benefits here in our office and we will be happy to help you maximize your benefits and file your insurance claims for you.
Traditional insurance is typically one in which you can choose any dentist you desire. Our practice does not belong to any PPO or DMO insurance plans. However, if you are enrolled in a PPO insurance plan, you have the freedom to choose our office to care for your dental needs. We are considered an unrestricted or out-of-network provider, so you won't find our name on your list, but many of our patients feel strongly about being able to choose their own dentist and enjoy seeing us on an unrestricted basis. They prefer to select the dental team that they feel is right for them and one that they trust to take care of their needs. Many times the best dentists are not listed on dental plans because they already have healthy practices and many loyal patients.
In this day and age, we know deciphering your insurance benefits can be confusing. We are happy to help you with insurance concerns.
I have a temporary crown in my mouth. What happens if it comes off or breaks?
If it is in one piece, try to fit it back over your tooth. Keep in mind that the crown is like a puzzle piece and will only go on one way. If it doesn't slip easily into place, do not force it. If you can get it to sit back onto the tooth, you can apply Fixodent to the inside of the crown; then gently put the crown back onto the tooth, applying slight pressure until it feels secure; gently close your teeth together and then clean off the excess Fixodent with a wet finger. A thick mixture of Vaseline and talcum powder will work well if you don't have Fixodent handy. Either of these materials will hold your temporary crown in place for a short time if you can't come into the office right away. Be very careful when you are eating since the temporary can dislodge again. Try to chew on the other side of your mouth (good advice whenever you have a temporary crown in place!)
How can I safely whiten my teeth?
With so many whitening products being advertised on the market, many of our patients ask about the best method to whiten their teeth. Since every mouth is unique, we need to evaluate your teeth in order to recommend a specific product. If your teeth are cracked, chipped or discolored, Dr. Erickson may recommend one of our restorative services
, such as veneers
or bonding. If you want to whiten your teeth
, we offer several bleaching options. To find out which method is right for you, call us today at 972-717-0077 to schedule an appointment for a complimentary cosmetic consultation.
Is there any way you can show me what you can do for my smile before I commit to having the work done?
Dr. Erickson gives you the opportunity to see what your smile might look like by doing a lab fabricated “mockup”. This allows the patient the ability to see the potential outcome on stone models of the patients teeth prior to accepting treatment. Once treatment is accepted, Dr. Erickson can then use this “mock up to make your temporaries so you get to wear temporaries that look exactly like your potential outcome. We find that using this method along with the best labs in the country, patients get exactly what they want with their cosmetic procedures.
My gums bleed after I brush. Is this something to be concerned about?
Unfortunately it is. Bleeding gums could be a sign of periodontal disease. If left untreated, periodontal disease can lead to your losing your teeth. No matter how much time we spend on beautifying your teeth, it won't matter if the gums are unhealthy. Your gum tissue is the foundation of your teeth and must be maintained. Sometimes bleeding gums may indicate something minor, like a toothbrush being used incorrectly
. However, it could also be a sign of a more serious condition. Please visit us and let Dr. Erickson evaluate your periodontal health. We want to help you maintain your dental health and keep your teeth for life.
Do I have to floss every day? Is it really that important?
Is it really that important? Yes! Flossing should be part of your daily oral hygiene
routine. Proper tooth-brushing alone cannot remove plaque that builds up between your teeth. Over time, plaque buildup can cause gum disease
, which can cause bleeding gums and loose or lost teeth (among other concerns). By flossing every day, you can avoid several dental complications in the future.
I really do not like visiting the dentist, is there anything you can do to help me relax?
Many patients are nervous about receiving dental treatment. We offer nitrous oxide to help make your visit more comfortable. Often referred to as laughing gas, nitrous can help anyone who is excessively nervous about their visit.
What if I need to cancel my appointment?
We believe that your dental health is very important and we take our professional obligations very seriously. When we schedule an appointment for you, we are committing to you that we will be here to provide your care. We do not over book our schedule because we believe that you deserve our undivided attention. Likewise, we feel that if you choose to schedule an appointment to receive care in our office that is a commitment, as well. As a courtesy to you we are happy to provide you with a reminder call. However, we consider your appointment confirmed when it is scheduled.
Having said all of this, we know that there will be occasions when your schedule will change abruptly. Please try to give us at least two full business days of notice so that we can make your appointment time available to another person. The larger the block of time you had scheduled, the more time we will need to fill it. If you cancel within 48 hours, we reserve the right to collect a cancellation fee from you prior to scheduling any future treatment.